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speaking with your trustee

How important is it that you physically speak to your trustee at the beginning of a consumer proposal? Also, what if they mislead you with improper information? For example… I only spoke and dealt with my administrator and she did not stress that my spouse would also be responsible for a joint debt, so I only filled a consumer proposal on my own. Now the creditors have been after my spouse for the debt, at this time… long after the chance to make any amendments to my proposal. Is there any recourse one can take??
Thank you,

One Response to “speaking with your trustee”

A licensed trustee said...

You are making a serious allegation – trustees are required by law to meet and explain the process to their clients. To register a complaint you must call the Office of the Superintendent of Bankruptcy and speak to someone in the trustee compliance division.