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Bankruptcy.. Credit bureau-Been 15 years

We have been cleared of bankruptcy for over 15 years now- how can someone’s record get cleared or files purged at the credit bureaus? Everytime we apply for credit now, creditors are still finding the bankruptcy and using it against us.. Can they do this? AND if so, how do I stop this, so it dosen’t show anymore ( no-one can ever see that info.)?

Posted from: Ontario

One Response to “Bankruptcy.. Credit bureau-Been 15 years”

A licensed trustee said...

First, I would check and make certain that you were discharged from your bankruptcy. Call your trustee and ask them to do a search on the government’s bankruptcy database – it will show whether or not the government has recorded you as having completed your bankruptcy. If the database is wrong you’ll need to get it fixed before you try and straighten out the credit bureau.

Second, Canada has two large credit bureaus: Equifax and Trans Union. I think you should obtain copies of your report from each of them and read them through yourself to see where your bankruptcy is being reported – in the legal secion or by a creditor. You need to know whwre the problem is before you can correct it. Once you know where theprobelm is you’ll need to follow the credit bureaus’ complaint process to get it fixed. Be patient as this is going to take some time and effort on your part.