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A trustee is only required to book the first hearing for your discharge – once they have doen that the trustee has the right to apply for their own discharge.
In the period of time since your hearing have you remainded in contact with your trustee? Have you been able to deal with even a portion of the preferential payment or other concerns that were raised at your hearing?
If answered “no” to either of those questions then it is not surprising that your trustee is closing the file – as trustees, we are required to provide the government with a written explanation as to why a file has remained open for more than 3 years – it sounds like your file falls into that category.
Sorry, but your best course of action is to go and see your trustee and ask what you need to do in order to have your file remain open.